Legal

Privacy Policy

Last updated: [16 Jul 2026]

BoomTec Inc. LLC (“Utility Helps,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and utility management services (the “Services”). This policy should be read together with our Terms & Conditions.

1. Information We Collect

  • Contact details: name, address, phone number, and email when you request a new connection, transfer, or cancellation.
  • Account and billing information: utility account numbers and billing history needed to manage your service or display your bills on our dashboard.
  • Payment information: payment card or bank details when you pay a bill through our platform. Payment details are processed by our payment processor and are not stored in full on our own servers.
  • Usage data: information about how you interact with our website, such as pages visited and device/browser type, which may be collected through cookies or similar technologies.

2. How We Use Your Information

  • To set up, transfer, or cancel utility services on your behalf with the relevant provider.
  • To process bill payments and display your account information on our multi-bill dashboard.
  • To communicate with you about your requests, account, or support questions.
  • To improve our website and Services, and to detect and prevent fraud.

3. When We Share Your Information

We share your information with the utility providers necessary to fulfill your request (for example, the electric, water, or gas company serving your address), and with payment processors to complete transactions. We do not sell your personal information to third parties for their own marketing purposes.

4. Cookies

Our website may use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our site is used. You can control cookies through your browser settings, though disabling them may limit some features of our Services.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. Depending on where you live, you may have additional rights under applicable privacy laws.

8. Children’s Privacy

Our Services are intended for adults who can enter into utility service agreements. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

10. Contact Us

Questions about this Privacy Policy or requests regarding your personal information can be directed to us at +1(888) 397-0241.